Privacy policy

SMEBUZE (smebuze.com) is a GST billing and ERP product for Indian MSMEs. This policy explains what we collect, why, and how you can ask us to change or delete it. It is written to align with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

Who we are

The data fiduciary for this website and the hosted product is the operator of SMEBUZE. Contact privacy@smebuze.com or support@smebuze.com.

What we collect

• Account details: name, email, phone, workspace name, and login credentials (stored hashed).
• Business records you enter: customers, invoices, stock, GSTIN, and related documents.
• Technical logs: IP address, browser, and time of access, used to keep the service secure.
• Support messages you send us by email or in-product forms.

Why we use it

We use this data to provide the product, send login and invite emails, prevent abuse, bill subscriptions, and meet tax and accounting obligations. We do not sell personal data. We do not use advertising cookies.

Where it is stored

Production data is hosted on servers in use for smebuze.com. Uploads (for example logos) are stored on the application server and served only over HTTPS.

Your rights

You may request access, correction, or deletion of personal data, or withdraw consent, by emailing privacy@smebuze.com. Workspace administrators can also deactivate users inside the product. We may retain invoices and GST records where Indian tax law requires it.

Children

The product is for business use. We do not knowingly collect data from children under 18.

Changes

We will update this page when our practices change. Continued use after an update means you accept the revised policy.